Privacy policy

We respect and are therefore committed to protecting the personal data and privacy of our employees and partners. You can find out which data we store when you visit our website and for what purpose on the page below.

Privacy statement (pursuant to section 13, para. 1 of the German Telemedia Act – Telemediengesetz)

The purpose of this document is to inform you about which data we store when you visit our website and how your personal data will be used.

Consent to use data

We do not collect any personal identifying information about you via our website, unless, of course, you voluntarily make it available to us (e.g. in inquiries, contact details for orders, newsletter subscriptions, job applications, or if you send us information in an e-mail), or if it is otherwise permitted by applicable laws and regulations.

Intended purpose

We only use and/or process the personal data supplied by you online for the earmarked purposes (or for those purposes directly associated) that are disclosed below – unless there is a legal obligation, a governmental or judicial order, or if it is necessary to protect a legal claim or prevent illegal activities.

Personal data

We will neither sell, market nor otherwise pass on your personal information to third parties. We will store this information only as long as it is required, to carry out the purpose for which it was intended and as communicated, or if required to do so by law.

Log files

Every time a user visits our DMC GmbH site, data is collected, stored, processed and logged. During this process, your current IP address, the pages you visited, the access and upload status, the volume of data transferred together with the date and time, as well as which browser and operating system you used to access our pages are recorded.

Cookies and scripts

To facilitate access to our website and to analyze statistics, we store cookies on your computer. You have the option to change your browser settings to disable cookies. Once you are done visiting our website, you can delete cookies at any time from your system. We do not use so-called Flash cookies. If you elect to prevent cookies from being stored or JavaScripts from being executed, it may cause some some pages from functioning properly.

We collect and evaluate this data in order to manage the technical aspects of the web application, for statistical purposes and to improve our website offering.

Google Analytics

These pages also use Google Fonts and Google Analytics. This means, your browser will transmit data to countries outside the EU (e.g. United States). You can block the execution of these scripts by changing the settings in your browser or by disabling add-ons. We use this data solely to improve our website.

Google Analytics uses so-called “cookies”. The information generated by the cookie about how you use our website are typically transmitted to and stored on a Google server in the United States. If you activate the IP anonymization on this website, Google will truncate your IP address if you belong to a member state of the European Union or to a state which is party to the European Economic Area Agreement. At the request of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide us additional website activity and Internet-use related services. Google Analytics will not combine the IP address sent from your browser with the other data it has. You can block cookies by changing the settings in your browser.

You can also prevent data that is generated by the cookie relating to your use of the website (including your IP address) from being collected on Google, as well as Google from processing this data by downloading and installing the following available browser plug-in using this link:

More information on Google Analytics terms and conditions and privacy policy can be found under: or under

Public Procedures Directory (Verfahrensverzeichnis) pursuant to section 4 e BDSG (Federal Data Protection Act)

To see our “Public Procedures Directory” that corresponds to section 4e p. 1 No. 1–8 BDSG as a PDF, please use this link.

Right to information

You have the right, of course, to object to the use of your data, unless it is required for the processing of a contractual agreement or if the company is required to process certain data due to legal requirements. You can exercise this right by writing a letter or an e-mail to the contact listed in the imprint or contact our data protection supervisor. A confirmation will be sent back using the same channel.

Privacy policy update

The privacy policy may need to be updated from time to time. This last update was on 05.10.2016.

New support hotline!

Use the new phone number and speak directly to one of our support staff.
You can now contact us at +49 431 5809 2710